From time-to-time, it is likely that a student or teacher will have to miss a class. If a teacher must cancel a class, he or she will provide advance notice to the student, and together they shall agree on an alternative time for the lesson.
If a student is aware of a conflict with a scheduled lesson (i.e., an ISB sporting event, medical appointment, school trip, etc.), the Panther Music coordinator must be notified by email at least 48 hours prior to the scheduled class, and a make-up lesson will be scheduled. If no notification is provided within the 48-hour window, no make-up lesson will be provided.
In the event of a medical emergency or illness, please notify the Panther Music coordinator by email before the scheduled lesson time if possible. Make-up lessons will be offered at the discretion of the coordinator. In the event of a long-term illness or unscheduled transfer out of the country, refunds may be made on a pro-rated basis.